When Winning Isn’t Winning At All…

by bosssanders on August 6, 2008 with 6 comments

A few weeks ago, my husband and I entered a local drawing at Walgreens.  Err…when I say local, what I really mean is “within 1 hour driving distance.”  Anyhow, we signed our names and emails away for a chance to win (or so we thought) some Yes to Carrots products.  It’s a new, and supposedly organic, product – so, I was all in.  And because I was all for it, so was hubs.  The giveaway table was decorated with orange and yellow curled ribbon with Yest to carrots products neatly displayed.  “Would you like to try some?” asked the push saleswoman.  I hesitantly held out my hand, after all – what sort of contestant would I be if I wouldn’t even graciously put the stuff on?  I pretended to be in awe, while silently trying to evade the gag reflex triggered by both the smell of the thick hand cream and the disgusting chocolate I had taken from the table (chocolate and cinnamon apparently.  Eww.)  Unfortunately, spitting it out right then and there just wasn’t going to happen.  So, I nodded and smiled and tried my best just to swallow it.

And then, a few weeks later…we received a phone call.  We had won the giveaway!  I was excited (as we regularly DON’T win things) and so we made a *special* trip 50 minutes away to claim our prize basket.  We entered the store and announced that we were indeed the winners, ready for our luxury basket to be handed over to us.  Instead, a clear zippered bag was shoved across the counter by the frizzy haired awkward salesclerk.  “I think we need to take your picture!” she said.  “Hold on just a moment, I need to get my manager so she doesn’t think I just took the prize home instead of giving it to you.”  I looked over our “winnings” – two hideously ugly makeup bags, and an assortment of CRAP – ranging from a Sally Hanson fingernail polish duo in crimson red and clear, some of the most abhorrent knock off cologne and women’s “musk” I’ve ever smelled in my entire life, and some other stuff.  I couldn’t really tell, and I really wanted to wait to look through it all once we got in the SUV…you know, just in case my face gave away my TOTAL DISAPPOINTMENT?

The two women came back, and the frizzy haired woman said “So, do we need to take their picture?”

“Why on earth would we do that?” said the tight-lipped manager.

“I don’t know, it’s what we always do.”

“Really?  I’ve never done it before.”

“Oh, well we did it once.”

“No, we don’t need a picture.”

“Excuse me,” I said, butting in.  “I don’t mean to sound ungrateful, but I thought the giveaway was for the Yes to Carrots products?  Are you sure this goes to us?”

“Oh no!” said the sales clerk.  “If it were up to me, we would have.  But, that’s not what we were giving away.  We were just giving away random stuff.  The manager got to pick.”

“Oh, um okay.  Well…it’s just that the entire table said that’s what the giveaway was for…and they even asked me to sample the hand cream.  It was all decorated and everything.”  I said.

“Nope.” she said.  “Sorry if you thought it was.”

I nodded and took the loot and headed out to the vehicle.  Inside, I began pulling things out.  Sally Hanson nail polish.  Check.  Nasty perfume that would singe my nose hairs should I ever wear it.  Check.  Cologne – that smelled much like the girl’s musk.  Oh wait, does that say…oh, yes it does.  They gave us the tester bottle…with the tester sticker still on it!  I looked more closely.  There was a second bottle of nasty “musk.”  Only the second one was missing some “musk” out of the bottle.  It. had. been. used.  And, then I saw a tiny compact.  I dug my hand to the bottom of the zippered bag, and pulled it out.  Hoping there would be SOMETHING worth salvaging.  I opened it, and…someone’s fingerprints?  In my new creamy eyeshadow?  YAY!!

“Stop the car.  NOW.” I said.

He obliged.

I walked through the parking lot with the little bag clasped in my hands.  I have NO problem with winning small gifts.  I have NO problem with getting other peoples leftovers, or things they don’t want – but, I have a few rules.  See, first I need to KNOW YOU.  Second, I shouldn’t think I’m “winning” a gift and then you play switcheroo.  Third, don’t make me think I’m getting something new when in fact, I’m most definitely not.

I calmly walked into the store and set the used goods on the counter in front of me.  “Excuse me, ma’am.” I said.  “I was just looking through the “prizes” and I found this (I display the first bottle of USED tester perfume) and this (displayed another bottle of tester perfume).  I DO NOT appreciate being ‘awarded’ used products.  It’s one thing to change a giveaway after the fact, but to give me used products?”

“Uh, nuh-uh.” she said.  “They weren’t used.  Nothing was used.”

“Really?  Then can you explain why their are fingerprints dug out in this?” I said, as a I pulled out and opened the compact.

“Oh ma gawwwddd!!  Someone done went and put their fingers in your makeup!!!” she said.

“Right.  Not cool.  I’m sorry, but I’m really leery to use ANYTHING in this bag, now.  I don’t know what’s been used by someone else, and what hasn’t.” I said as I pushed the bag towards her.

“Oh.  Okay.  You don’t have to keep the prize.  At least you kept the two bags, right?  Those were really cute!” she exclaimed.

I bit my tongue and refrained from telling her how awful ugly the cosmetic bags had been and volunteered to bring those back in, too.  She declined.  I asked to speak to a manager, which got me exactly NOWHERE.

It’s not so much that I have to get something, it’s the principle that matters.  A large chain just tried to screw me.

I walked back out to the SUV, my head down.  I just knew hubs would be mad at me…or at least, perturbed for making a “big deal” out of it.  I get in the car and he says “How did it go?”

“Oh.  I gave it back to them.” I said.

“Don’t give me that!  I want the word for word, blow by blow!” He said.

Guess he wasn’t mad.  He even suggested I contacted the BBB.  Hmph.  He knows me so very well.  lol

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Welcome back!

bosssanders
filed under The way I roll

    Comments

  • so grateful to be mormon


    hi ash ~
    sometimes principle is the thing you need to do something about. good for you for saying something. night night, kathleenybeany :)

    PS. everybody made it out of my home that burned. nobody was hurt or killed :)

  • Michele


    Maybe you should contact ‘Yes to Carrots’ and the main office of the store to complain. Let ‘Yes to Carrots’ know you thought you were suppose to win and was really disappointed. Maybe they will send you some free stuff. Contact the stores main office and complain about the ‘used’ stuff and the giveaway changing. It may not get you any where but it might make you feel better. love ya

  • Hockeyman


    Good for you and bringing it back. I have to admit I got a good chuckle from the story. That’s just gross. I agree with Michelle, you should send a letter with this story to the chain headquarters and the ‘Yes to Carrots’ folks.

  • Nissa


    That is SO terrible! I would have done the same thing, Ash! Used Makeup is unhygienic & gross!!!!! I can’t believe a Walgreens would pull that kind of stunt. You should def complain higher up in the chain.

  • Momo Fali


    Yep. You need to go to corporate. I have fired off letters to some major corporations and they are always happy to rectify.

  • Robyn's Online World


    You should DEFINITELY contact the corporate office for Walgreens AND for Yes to Carrots about this whole thing. They should NOT have pulled the bait and switch with the prize to start with, but then to award you tester and samples that were open in the store of other stuff altogether? That is TERRIBLE!

    I know that sometimes we are let down by prizes, I’ve been there myself lots of times. “Swag” prizes seem to be the worst right now being a bunch of overvalued junk at best. Your story isn’t the same though at all, this was just inexcusable I think and I think someone was maybe trying to keep the good stuff for themselves.

    Please make sure you go further with this. If nothing else maybe it will keep them from doing it to others in the future.

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